Effective: 2023. 06 September.
1. Details of the Service Provider
Name: Zsolt Szoboszlai
Tax number: 48236751-2-27
Address: 8000 Székesfehérvár, Kelemen Béla utca 44. 1. em. 3.,
UniCredit Bank Hungary Zrt. HUF account number: 10918001-00000104-89870003
IBAN HU23109180010000010489870003
BIC BACXHUHB
UniCredit Bank Hungary Zrt. EUR account number: 10918001-00000104-89870010
IBAN HU28109180010000010489870010
BIC BACXHUHB
2. General rules
2.1. These “General Terms and Conditions” govern the use of the Service Provider’s accommodation and its services.
2.2. Specific, individual terms and conditions do not form part of these General Terms and Conditions, but do not preclude the conclusion of separate agreements with travel agents, tour operators, with different conditions depending on the type of business.
3. Contracting party
3.1. The services provided by the Service Provider are used by the Guest.
3.2. If the order for services is placed directly by the Guest to the Service Provider, the Guest is the Contracting Party. The Service Provider and the Guest together become contractual parties (hereinafter Parties), provided that the conditions are met.
3.3. If an order for services is placed with the Service Provider by a third party (hereinafter referred to as the “Intermediary”) on behalf of the Customer, the Service Provider is not obliged to verify whether the third party is legally representing the Customer.
4. Creation of the Contract, method of reservation, modification, notification
4.1. The Service Provider will send you an offer through the Booking system of the Service Provider’s website (www.luxusvillavertes.hu) or only in response to a written request for an offer. If the offer is accepted, the Service Provider will send you a Request for Payment. After the financial settlement of the Fee Applicant, the Contract is concluded. 4.2. The Accommodation Service Contract is for a fixed period of time.
4.2.1. Any extension of the accommodation service initiated by the Guest requires the prior consent of the Service Provider.
5. Cancellation conditions
5.1. 15 days prior to the date of check-in. cancellation free of charge may be made on or before the end of the period of validity of the contract, and must be initiated in writing by e-mail. In the event of cancellation within the deadline, the Service Provider will refund the full amount of the accommodation fee paid within 8 (eight) days of the cancellation request. Cancellation within two weeks of booking, i.e. within 14 days, will be charged in full.
If the reservation is cancelled or the guest does not arrive within 15 days before the arrival date, the full amount will be charged as compensation.
No refund will be given if you leave before the end of the booked period.
Prices include bed linen, kitchen utensils and appliances, air conditioning and final cleaning. The accommodation rate is self-catering and does not include meals.
In all cases, the date or time of the reservation may be changed by written agreement with the Service Provider.
6. Prices
6.1. The Accommodation, apartment house can only be used for a maximum of 10 persons in one stay. The rates include the full service offered by the apartment house. The current daily rates can be found in the booking calendar on the website of the accommodation provider and are also posted in the policy at the accommodation location.
6.2. The Service Provider may not change its advertised prices without prior notice.
6.3. When communicating prices, the Service Provider shall indicate whether or not the price quoted by it includes the taxes (VAT, IFA) specified in the Hungarian legislation in force and, if not, how they are charged.
7.Payment method, guarantee
7.1 Payment can only be made by bank transfer.
7.2. The invoice will be issued electronically by the Service Provider on the basis of a fee request, and will be sent to the email address provided by the Guest on the registration form.
8. How and under what conditions to use the service
The Guest may occupy the property or the accommodation from 16.00 noon on the day of arrival and must leave by 10.00 noon on the day of departure.
9. Pets
Pets are not allowed in the accommodation of the Service Provider, and they cannot be kept in the hotel room even under the supervision of the Guest.
10. Refusal to perform the contract, termination of the obligation to provide services
10.1. The Supplier is entitled to terminate the Accommodation Service Contract at any time with immediate effect if:
a) The Guest engages in abusive, improper, abusive or hostile behaviour towards the Service Provider, or other circumstances make it impossible to continue to cooperate with the Guest,
b) the Guest does not make proper use of the property or facilities made available
c) the Guest fails to comply with the safety rules and regulations of the accommodation, behaves rudely, is under the influence of alcohol or drugs, or engages in threatening, abusive or other unacceptable behaviour.
d) the Guest suffers from a contagious disease or does not comply with the protection measures introduced by law or by the Service Provider in the event of an epidemic.
10.2. If the contract between the parties is not fulfilled for reasons of “force majeure”, the contract will be terminated.
11. Placement guarantee
11.1. If the Service Provider is unable to provide the services provided for in the Contract due to its own fault (e.g. temporary operational problems, etc.), the Service Provider shall notify the Guest in writing and return the amount received in respect of the Accommodation Fee to the Guest within 3 (three) days.
The service is subject to the condition that the government measures in force allow the provision of the accommodation tax service.
12. Illness or death of the guest
If the Guest falls ill while using the accommodation service and is unable to act in his/her own interest, the Service Provider is not obliged to provide medical care. You use the accommodation at your own risk.
13. Rights of the Contracting Party
13.1. Under the Contract, the Guest is entitled to use the booked accommodation and the facilities of the accommodation for the intended purpose. You are entitled to bring your own food and drink on the property.
13.2. The Guest may lodge a complaint about the performance of the services provided by the Service Provider during the stay. During this period, the Service Provider undertakes to deal with any complaint that is verified in writing (or recorded by it).
13.3. The Guest’s right to lodge a complaint expires after departure from the accommodation.
14. Obligations of the Contracting Party
14.1. The Contracting Party shall pay the consideration for the services ordered in the Contract by the date and in the manner specified in the Contract.
14.2. The Guest shall ensure that any child under the age of 14 who is under the responsibility of the Guest is only under the supervision of an adult when staying at the accommodation and its facilities of the Service Provider.
15. Liability of the Contracting Party for damages
The Guest shall be liable for all damages and losses suffered by the Service Provider due to the fault of the Guest or his/her companion or other persons under his/her responsibility.
In the event of damage, the Guest shall immediately notify the Service Provider in writing of the fact of the damage together with a description of the damage. The Guest shall immediately pay the Service Provider for any damage caused by the Guest or any person using the Accommodation.
16. Obligations of the Service Provider
The Service Provider shall:
(a) to provide the accommodation and other services ordered under the contract in accordance with the applicable regulations
b) to investigate the guest’s written complaint and take the necessary steps to deal with the problem, which must be recorded in writing.
17. Liability of the Service Provider for damages
The Service Provider shall not be liable for damages caused by an unavoidable cause beyond the control of the Service Provider’s guests or caused by the Guest himself.
18. Confidentiality
The Service Provider shall act in accordance with the provisions of its Privacy Policy.
19. Vis maior
In the event of any cause or circumstance (for example; war, fire, flood, adverse weather, power failure, epidemic, strike) over which a party has no control (force majeure), either party shall be excused from performing its obligations under the Contract for so long as such cause or circumstance exists. The parties agree to use their best efforts to minimize the possibility of these causes and circumstances occurring and to remedy any damage or delay caused thereby as soon as possible.
20. Law applicable to the relationship between the parties, competent court
The legal relationship between the Service Provider and the Contracting Party shall be governed by the provisions of local law. Any dispute arising from the service contract shall be settled by the Székesfehérvár District Court having jurisdiction according to the place of service.
